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Best Practices in Critical Incident Response

  • Five Points Fire Company 209 South Maryland Avenue Wilmington, DE, 19804 United States (map)

Best Practices in Critical Incident Response

The interactive program covers trends in the nature and frequency of critical incidents in the workplace and society, how to incorporate psychological first aid principles in response to organizations, individuals, and workgroups, how to organize response to incidents in the workplace, school, and with emergency services, exercising cultural competency in the context of response to mass disasters, and how to promote resiliency and self-care.

This is a comprehensive one day course which will help the trained individual develop proficiency in critical incident care as well as introduce the novice to the psychology behind crisis counseling. This course is open to Fire, Police, EMS, Mental Health, Military and clergy. The course is also designed for managers and supervisors. The course is interactive with videos and role plays.

Outline of Course:
1. Introduction and Review of Course
2. The Nature of Critical Incidents
3. Psychological First Aid for Organizations
4. Psychological First Aid for Individuals
5. Psychological First Aid for Work Groups
6. Mass Disasters and Cultural Competencies
7. Promoting Resilience and Self Care

Five Points Memorial Fire Hall
209 South Maryland Avenue
Wilmington, DE 19805

$60 – includes lunch

This course offers 7 education hours and is a prerequisite course for inclusion in the Delaware CISM/CIR Team.

Reserve your spot: